Twilio Porting

  1. Log on to the Twilio portal
  2. From the home page, click on the pound symbol: Pound
  3. Under “Phone Numbers,” click on “Port & Host” and then “Port a Number.” Port a Number
  4. Select the checkbox next to all five conditions to agree to them and then proceed to fill out the billing address for the customer.
  5. List the phone numbers being ported, and upload the latest billing statement from the current provider: Billing Statement
  6. Fill out the Twilio Inc. Letter of Authorization and upload to Documents. If you are porting more than 4 phone numbers, you can attach a separate page to the PDF listing those phone numbers: Letter of Authorization