Does A Cloud Based VOIP System Make Sense For My Business?

2 minute read

AIS Managed VOIP designed for the Hybrid Business Model
As business activity moves from 100 in the office to a hybrid model of office/field/remote- businesses are evaluating the role of their phone system and how it ties into their IT strategy. Phone systems have long been viewed as a vital, AIS Managed Cloud VoIP can ease the transition and even enhance the experience!

WHAT ARE THE CURRENT PAIN POINTS OF PHONE SYSTEMS?:
  • Adding lines means a Rip and Replace
    • Legacy phone systems don’t have flexible plans for adding phone lines
    • Ex: Packages go from 25 phone lines to 250 phone lines even if you just need 40 you have to rip and replace the entire system
  • Visibility and Data into Customer communications lost
    • Employees using personal cell phones for business- data can’t be tracked
  • Infrastructure- Maintaining Hardware
    • Current phone system requires physical phone to be plugged in office
  • Reliable Service
    • Customers can’t find someone to service their phone system
WHO IS AIS MANAGED VOIP IS A GOOD FIT FOR?:
  • Customers with aging phone systems 5+ years old
    • Easy implementation and ongoing service
    • No dedicated IT staff required, AIS can implement VoIP quickly
  • Businesses transitioning from 100 in office to hybrid in-office/remote model
    • Maintains information security as calls and customer information would still be going through work phones rather than employee personal phones
    • AIS Managed VOIP does not require a physical phone in the office
  • Customers adding phone lines with minimal additional cost
    • No minimum phone lines
    • Add phones as you go not in blocks
    • VoIP providers take advantage of existing IP networks- so customers pay less for the same volume
  • Customers whose sales depend on a reliable phone system
    • Employees can use a physical phone or an app on their cell phone to make and receive calls from the same number
WHAT ELSE DOES IT DO?
  • Additional Features:
    • Call recording for client documentation
    • Unlimited phone calls within the US
    • Available International Calling
    • Multi level auto attendant
    • Custom apps integration
    • Video Chat






AIS Managed VoIP

As communication methods become more fragmented, office phone use continues to decline but office phone system and service prices have increased in many cases. In designing a robust, reliable, VoIP platform, AIS selected the Asterisk VoIP server software, which is perhaps the most mature and widely deployed VoIP server. Hosting in Amazon Web Services with Geo-Redundant availability zones and connect to the public phone network using geo redundant sip trunks provided by Twilio allows for carrier grade reliability.


Last modified April 30, 2021
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